We are a short walk from Swansea bus station. Buses also run to the train station if you need to travel home by rail.
There are 6 Click and Collect parking bays behind the quadrant car park where you can stay 15mins while you collect items from the library.
Alternatively you can park in The Quadrant Car Park if you are staying longer, which has varied tariffs (after 9:30am it is £1 for an hour or £2 for the whole day)
Some popular items have a small deposit, which covers costs of cleaning and maintenance if the item does not return in good condition. We tolerate wear & tear from general use, so as long as you look after it well you have nothing to worry about!
If you wish to borrow an item longer than you've booked it for, please get in touch with us. You will be charged for each extra day you borrow it for, which is specific to each item, but there are no extra late fees.
If you bring back an item late, and have not communicated to us that you wanted it for longer, you will be charged for any extra days plus a fee of 50p per day the item is overdue. If the item has been overdue for over a week and we haven't heard anything from you, we will begin taking necessary measures to claim the item and any outstanding fees owed to us.
It's no problem if you want to cancel, but please do so at least 24 hours before your item is due to be collected. Last minute cancellations are charged at £1.00 per item, which will be deducted from your account balance. This means it will be added onto the cost of the next item you loan from us.
As we have been getting a number of no-shows for bookings, we will begin charging people who do not show up to collect items that they have reserved. This is because when the items are reserved, it makes it unavailable to others who may have wanted to borrow it.
If you do not show up to collect an item within 48 hours of your booking and you have not been in touch with us, we will count this as a no-show. Your booking will be cancelled and you will be charged £1.50 for each item that was booked.